Privacy Policy

Effective Date: 1/28/2026

ChronoGuard (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you sign up or contact us, you may provide:

  • Name

  • Email address

  • Phone number

  • Business/company details

  • Any information you submit through forms

Shipment & Service Information

If you use our platform, we may collect information related to:

  • Shipment details you submit

  • Declared value and coverage selections

  • Documentation provided for claims or support

Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Create and manage your account

  • Respond to support requests and inquiries

  • Process coverage workflows and claims support

  • Send important updates and service communications

  • Improve website performance, security, and user experience

3. Cookies & Tracking

We may use cookies and similar technologies to:

  • Remember your preferences

  • Understand website usage and improve performance

You can control cookies through your browser settings.

4. Sharing of Information

We do not sell your personal information.

We may share information only when necessary to:

  • Provide services through platform tools and service providers

  • Support shipping workflows and coverage processes

  • Comply with legal requirements or enforce our policies

  • Protect ChronoGuard and our users from fraud or abuse

All third-party service providers are expected to keep your data secure and confidential.

5. Data Security

We take reasonable measures to protect your data from unauthorized access, misuse, or loss. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We keep personal information only as long as needed for business and legal purposes, including support, compliance, and claims-related documentation.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your personal information

  • Withdraw consent for marketing communications

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: